Typically referrals are dealt with as follows:

 

• Initial contact via email with a brief description of what you are looking for.

• Brief telephone consultation to clarify concerns and a possible way forward.

• Work proposal sent out in writing (usually via email)including fees, terms and conditions. You will be asked to complete a short questionnaire and return before the first meeting. If appropriate, a school questionnaire will also be sent to you to give to your child's school.

• Initial face-to-face consultation to discuss history, concerns and the story so far.

• Depending on the nature of the referral appropriate assessments and observations will be carried out. Assessments and meetings usually take place at your home or at your child's school.

• Written report summarising the assessment work and providing recommendations for support will be produced and a telephone consultation arranged afterwards to discuss the report.

• Follow up review meeting (or telephone consultation) arranged if appropriate.